Shambhala Images FAQs

Mark Eoin O'Donoghue Photography

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Presents: Shambhala Images - A Collection of Photographs Inspired by the Present Moment
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Frequently Asked Questions


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  1. Payment Methods
  2. Print Quality
  3. Shipping and Handling
  4. Photo Sizes and Cropping
  5. Assignments and Special Requests
  6. 100% Guaranteed - Return Policy

Payment Methods

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  • All major Credit/Debit Cards processed through Paypal. You don't need a paypal account to process a credit or debit card through paypal. 100% secure and guaranteed. I do not receive any of your financial information.
  • Cash: Same as below if you want to take the risk.
  • Checks/Money Order: Please include photo: name, size and quantity requested. Made checks payable to: Mark O'Donoghue and mail to: 361 Furlong View Ct, Lexington, KY 40511
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Print Quality

8 Ink 4800dpi

  • I use an eight color pigment ink professional photo printer. Images larger that 5 x 7 are printed on acid free matt photo paper. I print directly from photoshop using the adobe RGB color space, which produces images of excellent quality. I hand cut most images.
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Shipping and Handling


  • I ues the United States Postal Service. First class and Priority mail.
  • Handling time is usually within 48 hours.
  • Shipping time to the US is typically less than a week.
  • International Shipping varies drastically. Any where from 10 days to 10 weeks or more. You are responsible for knowing your own countries customs and regulations.
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  • I custom make all matting. I usually have a handful of colors in inventory, so if you have a request for light, dark or a particular color I will do what I can to accomodate you.
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Photo Sizes and Cropping

  • Most of my photos are a 3:4 ratio and most of the print sizes I offer are this ratio except for 5" x 7". I will crop 5" x 7" images to be the most asstecticly pleasing within my judgement.
  • A few images have been cropped during the production process. These images will be as close to the size you ordered as possible.
  • Special image sizes and matting are available upon request.
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Assignments and Special Requests

  • I'm open to entertain any photo assignment or special request that you might be in need of.
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My 100% Gaurantee and Return Policy


  • If for any reason you are not satisified with any images purcahsed from me, you can return it for a full refund minus any shipping costs incured. Free shipping item will have shipping costs deducted.
  • My 100% Gaurantee to you is that I will do what is within my power to resolve any issue you have!
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